Privacy Policy

We at TabeebPlus, developed by FekraLabs, are committed to protecting the privacy of our visitors and clients. This privacy policy explains how we collect, use, and protect your personal and medical information when using our website and cloud-based system.

We may collect and process the following data to provide integrated services:

• Registration and profile information: Full name, active phone number, email address, and clinic or medical center name and specialty.
• Technical usage information: How you interact with the platform, most visited pages, and daily feature usage rate.
• Technical and device information: Your IP address, browser type, operating system, and geographic region to secure access and prevent intrusion attempts.

We use the collected data lawfully for the following purposes:

• Providing, operating, and developing the clinic management system with all its clinical and financial features.
• Communicating with you to answer inquiries and activate the free trial period (7 days).
• Sending security alerts, system updates, and immediate technical support.
• Monitoring platform safety against threats and protecting your clinic account.

At TabeebPlus, we apply the highest global technical standards to protect data security and confidentiality:

• Full encryption of all medical records and patient data locally and in the cloud using AES-256 military-grade encryption standard.
• Full compliance with HIPAA patient information confidentiality law, ensuring the confidentiality of electronic records and prescriptions.
• Fully secure connection via SSL/HTTPS protocol to prevent any data interception during transmission.

We do not sell, rent, or trade your personal information or patient data with any third party whatsoever. We may only share certain data with trusted cloud infrastructure providers for the purpose of server operation and stability, under strict confidentiality agreements.

We use cookies for secure login and storing display preferences (such as default language). You can disable cookies in your browser, but this may affect the functionality of certain platform features.

Under data protection laws, you have the following rights:

• The right to access all your registered clinic data and modify or correct errors.
• Request permanent deletion of the account and associated data from our servers upon service termination.
• The right to export patient records and financial reports at any time in Excel or PDF format without restrictions.

If you have any questions or concerns about your data privacy at TabeebPlus, you can contact our Data Protection Officer directly:

• Email: app.tabeebplus@gmail.com
• WhatsApp Support: +201014921044