Frequently Asked Questions

TabeebPlus is an integrated smart system for managing clinics and medical centers. It includes appointment management, electronic medical records (EMR), e-prescriptions, invoicing, analytical reports, and team management. The system is designed specifically for clinics and medical centers in Egypt and the Arab world.

TabeebPlus offers flexible plans tailored to your clinic's size and activity (such as Solo for independent doctors, Clinic for mid-sized clinics, and Enterprise for large centers and hospitals). Contact our sales team for a customized quote. All plans start with a fully free 7-day trial with no financial commitment.

Yes, we offer a completely free 7-day trial for all plans with no financial commitment and no credit card required. You can test all features and experience the system's capabilities during the trial period.

TabeebPlus provides over 30 integrated features including: smart appointment scheduling, electronic medical records, e-prescriptions, electronic invoicing, revenue and expense reports, medical inventory management, WhatsApp reminder and notification system, advanced analytics dashboard, and HR management for medical and administrative staff.

Yes, TabeebPlus fully supports both Arabic and English with an integrated, easy-to-use interface. You can easily switch between languages from any page in the system.

TabeebPlus is a fully cloud-based system. It works on any modern browser (Chrome, Firefox, Safari, Edge) and requires no installation or special technical requirements. All you need is a computer or tablet and an internet connection.

Yes, data security is our top priority. The system uses AES-256 encryption to protect patient data and medical and financial files, with secure cloud servers and automatic daily backups. The system is fully compliant with HIPAA international standards for patient confidentiality.

You can book a free demo and live system walkthrough through our contact page or via direct WhatsApp. Our technical team will contact you to schedule a comprehensive system demonstration and answer all your questions.

Yes, our plans support medical centers and multi-specialty clinics with multiple doctors. Each doctor can have an independent account with separate patient files and appointment schedules, with customized access permissions for administrative staff and receptionists.

TabeebPlus stands out as an All-in-One integrated system combining clinic management, medical records, invoicing, and reports in one system with flexible and competitive subscription plans. The system is designed specifically for the Arab market with full Arabic and English support and comprehensive technical support.

Yes, we provide free technical support and training for all clinic staff through multiple channels: direct WhatsApp, phone calls, and email to ensure 100% operational stability.

Yes, you can upgrade your plan or adjust the number of active doctors and branches at any time. Our technical support team will immediately adjust your subscription according to your clinic's needs and preferences.

TabeebPlus is a product of FekraLabs, an Egypt-based technology company specialized in clinic and medical-center management software. The official company website is fekralabs.com. See our Trust & Security Center for full transparency details.

All data is hosted on Amazon Web Services (AWS) cloud infrastructure — one of the world's most secure and reliable cloud platforms — with enterprise-grade physical and digital protection and full encryption.

Patient data is fully owned by your clinic. TabeebPlus is only a service provider that stores and secures it on your behalf; we never sell it. You can export all of your data at any time, quickly and easily, with no lock-in.

We run automatic daily backups of all clinic data on AWS, so your data can be restored quickly in case of any incident and is protected against loss.

Yes, our support team is available around the clock, 7 days a week (24/7) via WhatsApp, phone, and email to keep your clinic running without interruption.